Privacy Notice

Effective date: September 2019

1. Who are the involved persons?

User

The User in the iSense context is a person who has an account to sign in to the Services. This account will have certain permissions and will contain personal information.

Developer

The Developer means the person having developed the Services. The Developer can access the Services for maintenance, updates, help desk and monitoring purposes. The Developer never signs in to a specific account but has only a global access to the platform as an administrator.

Services

Services in the iSense context means the use of the following applications, services and content of iSense by an individual, acting on his/her own or on his/her company’s behalf, from within any country in the world (hereinafter "User" or "Users"):

the use of the website, the applications of iSense, the iSense Platform and the iSense digital tools, e.g. [www.isensegroup.com; app.isensegroup.com] and any associated means as for instance populating pre-defined excel spreadsheets or other file formats to import (respectively export) date to (respectively from) such tools;
the use of a User Account.

Personal Data

In the context of this Notice, the reference to “Personal Data” includes several types of data (f.e. User’s Data, Flavor Data), excluding metadata.

2. Who is collecting the data?

We as iSense collect the data needed for you the User to access the Services, we are hosting your data including your Flavor data on a cloud of a third party cloud service (currently Amazon Web Services in Data Centres based in Ireland) and are processing the Personal Data as to provide you with services, products and information you request.

3. What data is being collected and processed?

We as iSense are transparent to you regarding the Data that we deal with. We only process Data that we obtain lawfully, whether it is through the conclusion of a contract with us, your subscription and usage of any of our services or products, or your consent in any other way.

A) The Personal Data we collect and process from you the User:

First name
Last name
Email address
Phone
Permissions

All actions of the User will be tracked and recorded in an audit log.

The log can be consulted by you upon request. You may opt out of receiving any, or all communications from iSense except communications needed by iSense in order to fulfill a contract with you by contacting us at following address: contact@isensegroup.com.

The User’s data will not be used for marketing purposes in relation to third parties.

B) Flavor Data we collect and process from you the User:
While using the Services, you may provide us with data about flavors and taste ingredients (hereinafter: “Flavor”) or about Flavors you are interested in requesting (hereinafter: “Flavor Data”). This may include:

Name of the Flavor
Specifications of the Flavors
Safety and regulatory documentation

We will not share Flavor Data with third parties or use the Data unless you have given your express consent. You can, via the iSense Platform make Data visible and accessible for all Users interested in requesting Data or to specific Users chosen by the User.
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C) Information collected from your browser:
We may also collect information that your browser sends whenever you visit our Services or when you access the Services by or through a mobile device. This data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.When you access the Services by or through a mobile device, this data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser your use, unique device identifiers and other diagnostic data.

D) Metadata we collect and process:
Metadata is a description or definition of electronic data, or data about data. It is also referred to as “Business Intelligence data” and is part of the “Big data”.Metadata are anonymous, general and aggregated statistics not related to physical or identifiable persons, used for security purposes and in order to enhance the quality of the Services. Metadata can include descriptive tags and information about when a document (i.e. a flavor profile a flavor safety datasheet, a flavor specification) was created, and what it contains (i.e. main characteristics of given profiles for a quicker search, indexing and sorting data).Metadata are anonymous and not related to any identified or identifiable individual person. Therefore, it is not Personal Data. Because of this we collect, process and store Metadata indefinitely and – other than your Personal Data – it is not deleted when youDelete your Account or your Flavor.

4. What will the data be used for?

We use the collected data for various purposes:

to provide and maintain theServices and (if applicable) to verify access permission and management of the User Account;
to provide and maintain the Services and(if applicable) to verify access permission and management of the User Account;
to contact you with service sand operational information;
to execute and fulfil contractual or legal commitments;
to operate the iSense Platform;
to develop and maintain the relationship to you;
to notify you about changes to the Services, products and applicable Terms and Policies;
to allow you to participate in interactive features of the Services when you choose to do so;
to provide User support;
to provide you with a satisfactory visibility on the iSense Platform under the provisions of the mutual agreement between us and you;
to gather analysis and provide information tailored to the User;
to design and offer new products and services;
to monitor the usage of theServices, especially with respect to potential security threats and the enhancement of the Services and products;
to detect, prevent and address technical issues and possible fraud;
to defend our legitimate interests if those interests prevail over the protection of your Data;

Your data will not be used for marketing purposes in relation to third parties.

5. What is the legal basis for processing the data?

We collect and process data according to the applicable Swiss Data Protection Regulation and – if applicable– the EU General Data Protection Regulation (GDPR).

6. What data will be shared with third parties?

We do not share data with third parties at the moment.

7. Where is my data hosted?

Your data is hosted with a third party cloud service. At this time we are working with Amazon WebServices in Ireland.

8. What rights do you the User have?

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Whenever made possible, you can update your User’s Data directly within your account settings section. If you are unable to change your User’s Data, please contact us at contact@isensegroup.com to make the required changes.

You are entitled to exercise any time the following rights:

Permission to access:
‍You have the right to know whether iSense processes your Personal Data and, if so, which Personal Data. You can request to obtain a copy of Personal Data in a commonly used electronic format. iSense may ask you to verify your identity before responding to such requests.
Right of rectification:
‍You have the right to have your Personal Data rectified at any time if you notice that iSense is processing incorrect data belonging to you.
Right of erasure:
‍If the processing of your Personal Data is no longer necessary, you may require erasing them. iSense will delete the Personal Data on your request, provided no applicable law obligates iSense to keep the Data.
Right of restriction or blocking the processing:
‍You have, given certain conditions, the right to restrict or block the processing of your Personal Data.
Right to Data portability:
‍You may request to receive your Personal Data for the purpose of transporting them to another data processor.
Right of revocation:
‍You have the right to withdraw your consent to thePrivacy Policy and Privacy Notice at any time. This option is given to you after logging into your account. A simple email sent to contact@isensegroup.com with the corresponding consent withdrawal information is also sufficient. Please use the e-Mail address with which you have registered on our Services. This way we can be sure that the revocation comes from you.
Right of Appeal:
‍You have the right to make a statement or file an appeal with the competent supervisory authority if you believe that the processing of your Personal Data does not comply with data protection.

Please note that we may ask you to verify your identity before responding to such requests.

Please note in this regard that it is not possible to oppose generic advertising on our websites or in our applications.This is the same type of advertising that you might find in a newspaper or paper magazine.

9. Deletion of Data

User
When a User Account is deleted, all tracked action stays in the system but without relation to an individual person. An ID replaces your info. This ID is anonymous and not related to you.
Flavor
When a Flavor is deleted, all information related to the Flavor (except anonymousMetadata) will be taken off the Services and will (in case the information about the flavor has been made public for all or some other Users) no longer be visible for other Users.

10. How long will the data be stored?

Your audit log and the access log are stored 6 months. Your User profile is stored as long as you are using the Services. The Metadata is stored indefinitely as it is anonymous, not related to any identified or identifiable individual person.

11. What obligations do you the User have?

You are responsible for our authentication details. You should read and understand the Term of Use, applicableTerms and Conditions, Privacy Policy and Privacy Notice as well as comply with applicable laws and regulations.

12. If you have any questions about this Privacy Notice please contact us at contact@isensegroup.com ‍.

Website: www.isensegroup.com; app.isensegroup.com

You will also find further information in the Privacy Policy.